All Systems Operational

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Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Operational
IT Visibility US Operational
Flexera One - IT Visibility - Europe Operational
IT Visibility EU Operational
Flexera One - IT Visibility - APAC Operational
IT Visibility - APAC Operational
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Schedule Maintenance – Snow Atlas (All Regions) Dec 19, 2025 21:30 - Dec 20, 2025 03:30 PST

Flexera will perform scheduled platform maintenance on the Snow Atlas production environment across all regions. This update deploys the “computers bulk delete” and “double stashing” capabilities and may result in temporary service unavailability for up to 6 hours during the window below.

IST (India): Dec 20, 2025 — 11:00 AM – 5:00 PM
UTC: Dec 20, 2025 — 05:30 AM – 11:30 AM
GMT (UK): Dec 20, 2025 — 05:30 AM – 11:30 AM
CET (EU): Dec 20, 2025 — 06:30 AM – 12:30 PM
PST (US): Dec 19–20, 2025 — 09:30 PM – 03:30 AM
AEDT (Australia): Dec 20, 2025 — 04:30 PM – 10:30 PM
Posted on Dec 18, 2025 - 09:03 PST

Scheduled Maintenance on the Self Service, CWF, CM for shard3 and shard4 Dec 22, 2025 18:30-20:30 PST

Flexera will be conducting scheduled maintenance on the Self Service, CWF, and Cloud Management Platform (CMP) environments for US-3 and US-4.

Dates/Times:
PST : Dec 22nd 06:30 PM – 08:30 PM
UTC : Dec 23rd 02:30 AM to 04:30 AM
IST : Dec 23rd 08:00 AM to 10:00 AM
AEST : Dec 23rd 01:30 PM to 03:30 PM
Impact:
During this period, users may experience platform unavailability and intermittent issues with Self-Service, CWF consoles, CMP
Posted on Dec 18, 2025 - 00:18 PST
Dec 18, 2025

No incidents reported today.

Dec 17, 2025
Flexera One – IT Visibility & CLM – Reporting Unavailable Across All Regions
Resolved - Reporting functionality has been fully restored across all regions, and validation has confirmed stable operation.

This issue was related to a recent change affecting reporting, which has now been fully addressed. Our teams have completed the required updates and verified successful recovery.
Dec 17, 19:47 PST
Update - NAM and APAC remain operational following completion and validation of recent updates.

Work is still ongoing in EU due to regional configuration differences. Additional updates are in progress, and validation will resume once those changes complete.
Dec 17, 14:31 PST
Update - Reporting functionality has been restored for customers in NAM and APAC following completion and validation of recent updates.

Work is still ongoing in EU, where reporting access continues to be addressed. Our teams remain actively engaged and focused on completing restoration in EU.

We will continue to monitor closely and provide further updates as EU recovery progresses.
Dec 17, 12:12 PST
Update - Corrective actions have been implemented for NA and APAC, and reporting functionality is showing signs of recovery in these regions as validation continues.

Work is still underway in the EU region, and teams remain actively focused on implementing remaining measures and confirming full restoration.

We will continue to monitor closely and provide further updates as recovery progresses.
Dec 17, 11:49 PST
Identified - We have identified that this issue is related to a recent change affecting reporting functionality for Flexera One IT Visibility (ITV) and Cloud License Management (CLM).

Our teams are actively implementing corrective updates across regions to restore access to reports. Recovery is progressing region by region, and customers may begin to see reports restored as updates complete.

We will continue to monitor progress closely and provide further updates as restoration continues.
Dec 17, 08:33 PST
Investigating - Incident Description: We have identified a service disruption impacting Flexera One IT Visibility (ITV) and Cloud License Management (CLM) across all regions. Customers may experience difficulty accessing certain reports at this time.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and working to restore reporting availability. Progress is being closely monitored, and further updates will be provided as additional information becomes available.
Dec 17, 06:14 PST
Flexera One – SaaS Manager – NA – Service Outage
Resolved - Incident Description: A service outage impacted Flexera One SaaS Manager in the North America region. During the impact window, the application may have been unavailable, affecting access to Managed SaaS Applications.

Priority: P1

Impact Start Time: December 17, 2025, 5:16 AM PST
Impact End Time: December 17, 2025, 6:48 AM PST

Restoration Activity: The disruption was caused by an unexpected backlog of internal processing activity that increased load on the service, resulting in temporary unavailability. Technical teams restored the service and adjusted system capacity to safely process the backlog. The application has been fully restored, and monitoring remains in place to ensure continued stability.
Dec 17, 09:09 PST
Dec 16, 2025
Scheduled Maintenance - Software Vulnerability Manager
Completed - The scheduled maintenance has been completed.
Dec 16, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 22:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 13, 07:34 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.

Software Vulnerability Manager will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-16 00:30
PST: 2025-12-15 22:30
UTC: 2025-12-16 06:30
AEDT: 2025-12-16 17:30
IST: 2025-12-16 12:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Dec 13, 07:32 PST
Dec 15, 2025
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Dec 15, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-15 23:30
PST: 2025-12-15 21:30
UTC: 2025-12-16 05:30
AEDT: 2025-12-16 16:30
IST: 2025-12-16 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Dec 13, 07:31 PST
CloudCheckr – Federal Region – Service Degradation
Resolved - The issue affecting the CloudCheckr Federal region has been resolved. Our teams identified a configuration issue within the service components responsible for managing application operations in this environment. The configuration has been corrected, and the region is now operating normally.
Dec 15, 12:57 PST
Update - Our teams and our service provider continue to investigate the issue to determine the underlying cause and implement the necessary remediation. Additional diagnostic work is underway to further pinpoint the source of the problem and move toward restoration.
Dec 15, 12:27 PST
Identified - Our teams have confirmed that a core service responsible for managing application operations in the CloudCheckr Federal region is not responding as expected. This is preventing the region from operating normally. We are actively working with our service provider to resolve the issue and move toward restoration.

We will provide further updates as they become available.
Dec 15, 10:23 PST
Investigating - Incident Description: We are currently investigating a service degradation affecting the CloudCheckr platform in the Federal region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams are engaged and working to determine the underlying cause and restore normal service. We are monitoring system behavior closely and will provide further updates as restoration work continues.
Dec 15, 09:56 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Scheduled Maintenance: Flexera One - IT Visibility - NAM
Completed - The scheduled maintenance has been completed.
Dec 11, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the NAM production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 11 12:30
UTC: Dec 11 07:00
PST: Dec 10 23:00
CET: Dec 11 08:00
AEDT: Dec 11 18:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Nov 27, 21:14 PST
Dec 10, 2025
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Dec 10, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Configuration updates to improve resiliency and redundancy.
Dates/Times:

PST: December 10, 11:00 AM to 1:00 PM
CEST: December 10, 8:00 PM to 10:00 PM
IST: December 11, 12:30 AM to 2:30 AM
AEDT: December 11, 06:00 AM to 8:00 AM
Dec 7, 21:26 PST
Dec 9, 2025
Flexera One – North America – Access Disruption
Resolved - The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.
Dec 9, 15:02 PST
Monitoring - Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.
Dec 9, 14:18 PST
Investigating - Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.
Dec 9, 14:10 PST
Flexera One - ITAM - EU - WebUI Access/Login Issues
Resolved - Incident Description: Earlier today, our teams detected an issue impacting access to the Web UI for IT Asset Management in the EU region. Affected users may have encountered login error messages when attempting to access the service.

Priority: P2

Restoration Activity: The impact lasted approximately 11 minutes before the issue auto-resolved. Our technical teams continue to investigate the underlying cause. Initial findings indicate that all backend services remained fully operational, and the disruption was isolated to the login servers.
Dec 9, 01:43 PST
Dec 8, 2025
Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Dec 8, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 21:30 PST
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research.
Software Vulnerability Research will be unavailable for two hours starting at the time below:

Dates/Times:
CST: 2025-12-08 23:30
PST: 2025-12-08 21:30
UTC: 2025-12-09 05:30
AEDT: 2025-12-09 16:30
IST: 2025-12-09 11:00

As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Dec 5, 08:41 PST
Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Dec 8, 10:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 08:15 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 8 21:45
UTC: Dec 8 16:15
PST: Dec 8 08:15
CET: Dec 8 17:15
AEDT: Dec 9 03:15

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Nov 27, 21:12 PST
Dec 7, 2025

No incidents reported.

Dec 6, 2025
Scheduled Maintenance – Snow Atlas – West Europe Region
Completed - The scheduled maintenance has been completed.
Dec 6, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the West Europe Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for the management of database accounts and single-tenant services.
Dates/Times:
PST: December 6th, 8:00 AM to 10:00 AM
CET: December 6th, 5:00 PM to 7:00 PM
IST: December 6th, 9:30 PM to 11:30 PM
AEDT: December 6th, 6:00 AM to 8:00 AM
Dec 3, 04:24 PST
Scheduled Maintenance – Snow Atlas – East US 2 Region
Completed - The scheduled maintenance has been completed.
Dec 6, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the East US 2 Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services.

Dates/Times:
PST: December 6th, 6:00 AM to 8:00 AM
CET: December 6th, 3:00 PM to 5:00 PM
IST: December 6th, 7:30 PM to 9:30 PM
AEDT: December 7th, 1:00 AM to 3:00 AM
Dec 2, 03:35 PST
Scheduled Maintenance – Snow Atlas – UK-South Region
Completed - The scheduled maintenance has been completed.
Dec 6, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 05:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the UK-South Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services.

Dates/Times:
PST: December 6th, 5:00 AM to 7:00 AM
CET: December 6th, 2:00 PM to 4:00 PM
IST: December 6th, 6:30 PM to 8:30 PM
AEDT: December 7th, 00:00 AM to 2:00 AM
Dec 2, 03:36 PST
Dec 5, 2025
Scheduled Maintenance – Snow Atlas – Australia Southeast Region
Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:00 PST
Scheduled - Flexera will be performing scheduled platform maintenance on the Snow Atlas production environment in the Australia Southeast Region.

Impact: Users may experience brief access disruptions during the maintenance window.
Reason: Implementing enhanced functionality for management of databases accounts and single-tenant services

Dates/Times:
Dates/Times:
PST: December 5th, 11:00 AM to 1:00 PM
CET: December 5th, 8:00 PM to 10:00 PM
IST: December 6th, 12:30 AM to 2:30 AM
AEDT: December 6th, 6:00 AM to 8:00 AM
Dec 3, 04:22 PST
Scheduled Maintenance - Flexera Documentation Site
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 PST
Scheduled - Flexera’s documentation site (docs.flexera.com) is scheduled for server maintenance and may be temporarily unavailable for up to 15 minutes on December 5. The brief downtime will occur within the maintenance window below.

Maintenance Window:
UTC: 8:00 AM - 11:00 AM
IST: 1:30 PM - 4:30 PM
PST: 12:00 AM - 3:00 AM
AEDT: 7:00 PM - 10:00 PM
CET: 9:00 AM - 12:00 PM
EDT: 3:00 AM - 6:00 AM
Dec 2, 09:00 PST
Dec 4, 2025
Flexera One- NAM- Login failing
Resolved - After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.
Dec 4, 23:13 PST
Monitoring - As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.
Dec 4, 21:51 PST
Investigating - Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.
Dec 4, 21:02 PST
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Dec 4, 10:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 PST
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Dec 4 21:30
UTC: Dec 4 16:00
PST: Dec 4 08:00
CET: Dec 4 17:00
AEDT: Dec 5 03:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Nov 27, 21:10 PST
Scheduled Maintenance- Automation EU environment
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 PST
Scheduled - Flexera will be performing Scheduled Maintenance on the Automation EU environment. Automation pages - Catalog, Applied Policies, Templates, Incidents and the Automation Dashboard will be unavailable during the maintenance. There may also be delays to applied policies running and recommendation creation for policy incidents.

Dates/Times:
PST (Pacific Standard Time): December 4th, 08:00 AM to 10:00 AM
UTC (Coordinated Universal Time): December 4th, 04:00 PM to 06:00 PM
CET (Central European Time): December 4th, 05:00 PM to 07:00 PM
IST (Indian Standard Time): December 4th, 9:30 PM to 11:30 PM
AEDT (Australian Eastern Daylight Time): December 5th, 03:00 AM to 05:00 AM
Nov 27, 02:23 PST
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