Issue Description: Our teams earlier identified an issue that caused a brief service degradation impacting customers in the North America region. As a result, affected users may have experienced difficulty accessing the Flexera One platform during this time.
Priority: P1
Restoration Activity: Our technical teams quickly identified the root cause and performed a failover to restore normal operations. Service availability has been fully restored, and all systems are functioning as expected. We will continue to monitor the platform closely.
Posted Jul 14, 2025 - 05:09 PDT
This incident affected: Flexera One - IT Asset Management - North America (IT Asset Management - US Beacon Communication, IT Asset Management - US Inventory Upload, IT Asset Management - US Login Page, IT Asset Management - US Batch Processing System, IT Asset Management - US Business Reporting, IT Asset Management - US SaaS Manager, IT Asset Management - US Restful APIs), Flexera One - IT Visibility - North America (IT Visibility US), and Flexera One - Cloud License Management - North America (Cloud License Management - US).