Update - The service continues to operate stably, and error levels remain very low. However, a small number of residual errors are still being observed. Our teams remain actively engaged in investigating these errors and are working to implement further mitigations to eliminate the remaining impact and ensure complete resolution.
Sep 10, 2026 - 04:47 PDT
Sep 10, 2026 - 04:47 PDT
Update - Following overnight monitoring, our teams have confirmed that while the service remains stable overall, a small number of errors are still being observed. The error rate remains very low, but the issue has not been fully eliminated.
We continue to actively investigate the remaining errors and are working to identify and implement additional mitigations to address the residual impact. Our teams remain engaged and will provide further updates as more information becomes available.
Sep 09, 2026 - 22:54 PDT
We continue to actively investigate the remaining errors and are working to identify and implement additional mitigations to address the residual impact. Our teams remain engaged and will provide further updates as more information becomes available.
Sep 09, 2026 - 22:54 PDT
Monitoring - Alternate infrastructure has been created and the configuration has been updated to direct processing to the new environment. All executions of the previously affected processing step have succeeded since the change was initiated, with the last observed failure occurring at 2:43 AM PDT on September 9, 2026. Technical teams are continuing to monitor the transition and processing activity to confirm sustained stability.
Sep 09, 2026 - 06:32 PDT
Sep 09, 2026 - 06:32 PDT
Update - Technical teams have narrowed the investigation to the reconciliation results retrieval process and are evaluating a potential capacity-related issue. As a mitigation measure, service capacity has been increased, and teams are monitoring whether this reduces reconciliation failures. Some reconciliation jobs continue to complete successfully, while others are experiencing timeouts when retrieving results.
Sep 09, 2026 - 02:56 PDT
Sep 09, 2026 - 02:56 PDT
Update - Technical teams continue to investigate reconciliation failures in the EU Production environment. Some reconciliation jobs are encountering timeout errors while retrieving results from a dependent service, resulting in failed or delayed processing. Infrastructure-related errors are also being investigated, and the root cause has not yet been confirmed.
Technical teams are continuing to analyze service telemetry and infrastructure health data to identify the underlying cause and implement the appropriate remediation.
Further updates will be provided as they become available.
Sep 08, 2026 - 22:38 PDT
Technical teams are continuing to analyze service telemetry and infrastructure health data to identify the underlying cause and implement the appropriate remediation.
Further updates will be provided as they become available.
Sep 08, 2026 - 22:38 PDT
Investigating - Incident Description: We are currently investigating an issue impacting the reconciliation process within the IT Asset Management platform in the EU region. Affected customers may experience failures when attempting to run reconciliation jobs. As a result, reconciliation processes may not complete successfully, potentially delaying data updates and downstream processing.
Priority: P2
Restoration Activity: Our technical teams have been engaged and are actively working to identify the root cause and restore services. Further updates will be provided as we continue working toward resolution.
Sep 08, 2026 - 20:40 PDT
Priority: P2
Restoration Activity: Our technical teams have been engaged and are actively working to identify the root cause and restore services. Further updates will be provided as we continue working toward resolution.
Sep 08, 2026 - 20:40 PDT
About This Site
Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.
Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.
All times are displayed in the Pacific Time Zone.
Flexera One - IT Asset Management - North America
Operational
IT Asset Management - US Beacon Communication
Operational
IT Asset Management - US Inventory Upload
Operational
IT Asset Management - US Login Page
Operational
IT Asset Management - US Batch Processing System
Operational
IT Asset Management - US Business Reporting
Operational
IT Asset Management - US SaaS Manager
Operational
IT Asset Management - US Restful APIs
Operational
Flexera One - IT Asset Management - Europe
Operational
IT Asset Management - EU Beacon Communication
Operational
IT Asset Management - EU Inventory Upload
Operational
IT Asset Management - EU Login Page
Operational
IT Asset Management - EU Batch Processing System
Operational
IT Asset Management - EU Business Reporting
Operational
IT Asset Management - EU SaaS Manager
Operational
IT Asset Management - EU Restful APIs
Operational
Flexera One - IT Asset Management - APAC
Operational
IT Asset Management - APAC Beacon Communication
Operational
IT Asset Management - APAC Inventory Upload
Operational
IT Asset Management - APAC Login Page
Operational
IT Asset Management - APAC Batch Processing System
Operational
IT Asset Management - APAC Business Reporting
Operational
IT Asset Management - APAC SaaS Manager
Operational
IT Asset Management - APAC Restful APIs
Operational
Flexera One - IT Visibility - North America
Operational
IT Visibility US
Operational
Flexera One - IT Visibility - Europe
Operational
IT Visibility EU
Operational
Flexera One - IT Visibility - APAC
Operational
IT Visibility - APAC
Operational
Flexera One - Cloud Management - North America
Operational
Cloud Cost Optimization - US
Operational
Cloudscape
Operational
Flexera One - Cloud Management - Europe
Operational
Cloud Cost Optimization - EU
Operational
Flexera One - Cloud Management - APAC
Operational
Cloud Cost Optimization - APAC
Operational
Flexera One - Cloud License Management - North America
Operational
Cloud License Management - US
Operational
Flexera One - Cloud License Management - Europe
Operational
Cloud License Management - EU
Operational
Flexera One - Cloud License Management - APAC
Operational
Cloud License Management - APAC
Operational
Flexera One - Cloud Commitment Management
Operational
Cloud Commitment Management - US
Operational
Flexera One – APIs – North America
Operational
api.flexera.com
Operational
beta.api.flexera.com
Operational
Flexera One – APIs – Europe
Operational
api.flexera.eu
Operational
beta.api.flexera.eu
Operational
Flexera One – APIs – APAC
Operational
api.flexera.au
Operational
Flexera One - SBOM Management - North America
Operational
SBOM Management API - US
Operational
SBOM Management SCA Data Library API - US
Operational
Snow Atlas
Operational
Snow Atlas - America
Operational
Snow Atlas - Australia
Operational
Snow Atlas - Europe
Operational
Snow Atlas - UK South
Operational
Snow Atlas API - Australia
Operational
Snow Atlas API - America
Operational
Snow Atlas API - Europe
Operational
Snow Atlas
Operational
Snow Atlas API - UK South
Operational
Spot
Operational
Spot UI
Operational
Spot API
Operational
Spot Website
Operational
Legacy Cloud Management
Operational
Automation
Operational
Cloud Management Dashboard - Shard 3
Operational
Cloud Management Dashboard - Shard 4
Operational
Self-Service - Shard 3
Operational
Self-Service - Shard 4
Operational
Software Vulnerability Manager
Operational
Software Vulnerability Manager Web Portal
Operational
Software Vulnerability Manager Agent Interface
Operational
CloudCheckr
Operational
CloudCheckr US region
Operational
CloudCheckr - EU (European Region)
Operational
CloudCheckr - AU (Australia & New Zealand region)
Operational
CloudCheckr GOV region
Operational
CloudCheckr Federal
Operational
Chaos Genius
Operational
Chaos Genius App UI
Operational
Chaos Genius API
Operational
Chaos Genius Website
Operational
Chaos Genius Blog
Operational
Technopedia
Operational
Technopedia
Operational
Software Vulnerability Research
Operational
Flexera Community
Operational
Flexera Documentation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance: Flexera One - IT Visibility - APAC Sep 18, 2026 19:00 - Sep 19, 2026 19:00 PDT
Flexera will be performing scheduled maintenance in the APAC production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 18 07:00 pm - September 19 07:00 pm
CDT: September 18 09:00 pm - September 19 09:00 pm
CEST: September 19 04:00 am - September 20 04:00 am
AEST: September 19 12:00 pm - September 20 12:00 pm
UTC: September 19 02:00 am - September 20 02:00 am
EDT: September 18 10:00 pm - September 19 10:00 pm
IST: September 19 07:30 am - September 20 07:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:07 PDT
Dates/Times:
PDT: September 18 07:00 pm - September 19 07:00 pm
CDT: September 18 09:00 pm - September 19 09:00 pm
CEST: September 19 04:00 am - September 20 04:00 am
AEST: September 19 12:00 pm - September 20 12:00 pm
UTC: September 19 02:00 am - September 20 02:00 am
EDT: September 18 10:00 pm - September 19 10:00 pm
IST: September 19 07:30 am - September 20 07:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:07 PDT
Scheduled Maintenance: Flexera One - IT Visibility - EU Sep 18, 2026 21:00 - Sep 19, 2026 21:00 PDT
Flexera will be performing scheduled maintenance in the EU production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 18 09:00 pm - September 19 09:00 pm
CDT: September 18 11:00 pm - September 19 11:00 pm
CEST: September 19 06:00 am - September 20 06:00 am
AEST: September 19 02:00 pm - September 20 02:00 pm
UTC: September 19 04:00 am - September 20 04:00 am
EDT: September 19 12:00 am - September 20 12:00 am
IST: September 19 09:30 am - September 20 09:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:05 PDT
Dates/Times:
PDT: September 18 09:00 pm - September 19 09:00 pm
CDT: September 18 11:00 pm - September 19 11:00 pm
CEST: September 19 06:00 am - September 20 06:00 am
AEST: September 19 02:00 pm - September 20 02:00 pm
UTC: September 19 04:00 am - September 20 04:00 am
EDT: September 19 12:00 am - September 20 12:00 am
IST: September 19 09:30 am - September 20 09:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:05 PDT
Scheduled Maintenance: Flexera One - IT Visibility - NAM Sep 19, 2026 07:00 - Sep 20, 2026 07:00 PDT
Flexera will be performing scheduled maintenance in the North America (NAM) production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 19 07:00 am - September 20 07:00 am
CDT: September 19 09:00 am - September 20 09:00 am
CEST: September 19 04:00 pm - September 20 04:00 pm
AEST: September 20 12:00 am - September 21 12:00 am
UTC: September 19 02:00 pm - September 20 02:00 pm
EDT: September 19 10:00 am - September 20 10:00 am
IST: September 19 07:30 pm - September 20 07:30 pm
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:03 PDT
Dates/Times:
PDT: September 19 07:00 am - September 20 07:00 am
CDT: September 19 09:00 am - September 20 09:00 am
CEST: September 19 04:00 pm - September 20 04:00 pm
AEST: September 20 12:00 am - September 21 12:00 am
UTC: September 19 02:00 pm - September 20 02:00 pm
EDT: September 19 10:00 am - September 20 10:00 am
IST: September 19 07:30 pm - September 20 07:30 pm
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:03 PDT
