Scheduled Maintenance: Flexera One - IT Visibility - NAM
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 05, 2026 - 07:00 PDT
Scheduled - Flexera will be performing scheduled maintenance in the North America (NAM) production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.

Dates/Times:

PDT: September 5, 2026, 07:00 AM – September 6, 2026, 07:00 AM
CDT: September 5, 2026, 09:00 AM – September 6, 2026, 09:00 AM
EDT: September 5, 2026, 10:00 AM – September 6, 2026, 10:00 AM
UTC: September 5, 2026, 02:00 PM – September 6, 2026, 02:00 PM
CEST: September 5, 2026, 04:00 PM – September 6, 2026, 04:00 PM
IST: September 5, 2026, 07:30 PM – September 6, 2026, 07:30 PM
AEST: September 6, 2026, 12:00 AM – September 7, 2026, 12:00 AM

During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.

Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.

Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Sep 5, 2026 07:00 - Sep 6, 2026 07:00 PDT
Scheduled Maintenance: Flexera One - IT Visibility - EU
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 04, 2026 - 21:00 PDT
Scheduled - Flexera will be performing scheduled maintenance in the EU production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.

Dates/Times:

PDT: September 4, 2026, 09:00 PM – September 5, 2026, 09:00 PM
CDT: September 4, 2026, 11:00 PM – September 5, 2026, 11:00 PM
EDT: September 5, 2026, 12:00 AM – September 6, 2026, 12:00 AM
UTC: September 5, 2026, 04:00 AM – September 6, 2026, 04:00 AM
CEST: September 5, 2026, 06:00 AM – September 6, 2026, 06:00 AM
IST: September 5, 2026, 09:30 AM – September 6, 2026, 09:30 AM
AEST: September 5, 2026, 02:00 PM – September 6, 2026, 02:00 PM

During the scheduled maintenance period, customer-facing applications will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.

Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.

Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Sep 4, 2026 21:00 - Sep 5, 2026 21:00 PDT
Scheduled Maintenance: Flexera One - IT Visibility - APAC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 04, 2026 - 19:00 PDT
Scheduled - Flexera will be performing scheduled maintenance on IT Visibility in the APAC production region to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.

Dates/Times:

PDT: September 4, 2026, 07:00 PM – September 5, 2026, 07:00 PM
CDT: September 4, 2026, 09:00 PM – September 5, 2026, 09:00 PM
EDT: September 4, 2026, 10:00 PM – September 5, 2026, 10:00 PM
UTC: September 5, 2026, 02:00 AM – September 6, 2026, 02:00 AM
CEST: September 5, 2026, 04:00 AM – September 6, 2026, 04:00 AM
IST: September 5, 2026, 07:30 AM – September 6, 2026, 07:30 AM
AEST: September 5, 2026, 12:00 PM – September 6, 2026, 12:00 PM

During the scheduled maintenance period, customer-facing applications will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.

Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.

Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services return to normal operation as quickly as possible.
Sep 4, 2026 19:00 - Sep 5, 2026 19:00 PDT

About This Site

Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.

Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.

All times are displayed in the Pacific Time Zone.

Flexera One - IT Asset Management - North America Operational
IT Asset Management - US Beacon Communication Operational
IT Asset Management - US Inventory Upload Operational
IT Asset Management - US Login Page Operational
IT Asset Management - US Batch Processing System Operational
IT Asset Management - US Business Reporting Operational
IT Asset Management - US SaaS Manager Operational
IT Asset Management - US Restful APIs Operational
Flexera One - IT Asset Management - Europe Operational
IT Asset Management - EU Beacon Communication Operational
IT Asset Management - EU Inventory Upload Operational
IT Asset Management - EU Login Page Operational
IT Asset Management - EU Batch Processing System Operational
IT Asset Management - EU Business Reporting Operational
IT Asset Management - EU SaaS Manager Operational
IT Asset Management - EU Restful APIs Operational
Flexera One - IT Asset Management - APAC Operational
IT Asset Management - APAC Beacon Communication Operational
IT Asset Management - APAC Inventory Upload Operational
IT Asset Management - APAC Login Page Operational
IT Asset Management - APAC Batch Processing System Operational
IT Asset Management - APAC Business Reporting Operational
IT Asset Management - APAC SaaS Manager Operational
IT Asset Management - APAC Restful APIs Operational
Flexera One - IT Visibility - North America Under Maintenance
IT Visibility US Under Maintenance
Flexera One - IT Visibility - Europe Under Maintenance
IT Visibility EU Under Maintenance
Flexera One - IT Visibility - APAC Under Maintenance
IT Visibility - APAC Under Maintenance
Flexera One - Cloud Management - North America Operational
Cloud Cost Optimization - US Operational
Cloudscape Operational
Flexera One - Cloud Management - Europe Operational
Cloud Cost Optimization - EU Operational
Flexera One - Cloud Management - APAC Operational
Cloud Cost Optimization - APAC Operational
Flexera One - Cloud License Management - North America Operational
Cloud License Management - US Operational
Flexera One - Cloud License Management - Europe Operational
Cloud License Management - EU Operational
Flexera One - Cloud License Management - APAC Operational
Cloud License Management - APAC Operational
Flexera One - Cloud Commitment Management Operational
Cloud Commitment Management - US Operational
Flexera One – APIs – North America Operational
api.flexera.com Operational
beta.api.flexera.com Operational
Flexera One – APIs – Europe Operational
api.flexera.eu Operational
beta.api.flexera.eu Operational
Flexera One – APIs – APAC Operational
api.flexera.au Operational
Flexera One - SBOM Management - North America Operational
SBOM Management API - US Operational
SBOM Management SCA Data Library API - US Operational
Snow Atlas Operational
Snow Atlas - America Operational
Snow Atlas - Australia Operational
Snow Atlas - Europe Operational
Snow Atlas - UK South Operational
Snow Atlas API - Australia Operational
Snow Atlas API - America Operational
Snow Atlas API - Europe Operational
Snow Atlas Operational
Snow Atlas API - UK South Operational
Spot Operational
Spot UI Operational
Spot API Operational
Spot Website Operational
Legacy Cloud Management Operational
Automation Operational
Cloud Management Dashboard - Shard 3 Operational
Cloud Management Dashboard - Shard 4 Operational
Self-Service - Shard 3 Operational
Self-Service - Shard 4 Operational
Software Vulnerability Manager Operational
Software Vulnerability Manager Web Portal Operational
Software Vulnerability Manager Agent Interface Operational
CloudCheckr Operational
CloudCheckr US region Operational
CloudCheckr - EU (European Region) Operational
CloudCheckr - AU (Australia & New Zealand region) Operational
CloudCheckr GOV region Operational
CloudCheckr Federal Operational
Chaos Genius Operational
Chaos Genius App UI Operational
Chaos Genius API Operational
Chaos Genius Website Operational
Chaos Genius Blog Operational
Technopedia Operational
Technopedia Operational
Software Vulnerability Research Operational
Flexera Community Operational
Flexera Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Flexera One - IT Asset Management Australia: Production Release 2026R1.3 Sep 8, 2026 09:00-11:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1.3 in the Australian Production environment which will result in downtime during a portion of the maintenance window below:

UTC: September 08 04:00 PM - September 08 06:00 PM
PDT: September 08 09:00 AM - September 08 11:00 AM
CEST: September 08 06:00 PM - September 08 08:00 PM
AEST: September 09 02:00 AM - September 09 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Posted on Sep 04, 2026 - 10:38 PDT

Flexera One - IT Asset Management Europe: Production Release 2026R1.3 Sep 8, 2026 11:00-13:00 PDT

Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1.3 in the European Production environment which will result in downtime during a portion of the maintenance window below:

UTC: September 08 06:00 PM - September 08 08:00 PM
PDT: September 08 11:00 AM - September 08 01:00 PM
CEST: September 08 08:00 PM - September 08 10:00 PM
AEST: September 09 04:00 AM - September 09 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Posted on Sep 04, 2026 - 10:41 PDT

Sep 5, 2026

Unresolved incident: Scheduled Maintenance: Flexera One - IT Visibility - NAM.

Sep 4, 2026

Unresolved incidents: Scheduled Maintenance: Flexera One - IT Visibility - EU, Scheduled Maintenance: Flexera One - IT Visibility - APAC.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Flexera One - IT Asset Management North America: UAT Release 2026R1.3
Completed - The scheduled maintenance has been completed.
Aug 31, 20:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 19:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1.3 in the North American UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: September 01 02:00 AM - September 01 04:00 AM
PDT: August 31 07:00 PM - August 31 09:00 PM
CEST: September 01 04:00 AM - September 01 06:00 AM
AEST: September 01 12:00 PM - September 01 02:00 PM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Aug 28, 08:58 PDT
Flexera One - IT Asset Management Europe: UAT Release 2026R1.3
Completed - The scheduled maintenance has been completed.
Aug 31, 12:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 11:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1.3 in the European UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: August 31 06:00 PM - August 31 08:00 PM
PDT: August 31 11:00 AM - August 31 01:00 PM
CEST: August 31 08:00 PM - August 31 10:00 PM
AEST: September 01 04:00 AM - September 01 06:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Aug 28, 08:57 PDT
Flexera One - IT Asset Management Australia: UAT Release 2026R1.3
Completed - The scheduled maintenance has been completed.
Aug 31, 10:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 09:00 PDT
Scheduled - Flexera will be upgrading Flexera One - IT Asset Management to version 2026R1.3 in the Australian UAT environment which will result in downtime during a portion of the maintenance window below:

UTC: August 31 04:00 PM - August 31 06:00 PM
PDT: August 31 09:00 AM - August 31 11:00 AM
CEST: August 31 06:00 PM - August 31 08:00 PM
AEST: September 01 02:00 AM - September 01 04:00 AM

Information about new features and other changes is available at https://docs.flexera.com. Select the 'Flexera One' product and open 'IT Asset Management - Features by Release'.
Aug 28, 08:58 PDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Flexera One - IT Asset Management - North America - Inventory Processing Delays
Postmortem - Read details
Sep 4, 11:34 PDT
Resolved - Technical teams have confirmed that inventory processing has returned to normal operation following the capacity, workload, and concurrency tuning changes implemented during the incident.

Backlog recovery has been completed across the previously impacted production environment, and processing throughput has remained stable following the implemented changes. Technical teams have validated recovery and confirmed that inventory processing is operating as expected.

Technical teams will continue to review the incident as part of the post-incident process and identify any additional improvements to further strengthen service resiliency and inventory processing performance.

A detailed post-incident review report will be shared in the coming days, including investigation findings, corrective actions, and longer-term improvements identified as part of the review process.

The incident is now considered resolved.
Aug 27, 09:38 PDT
Update - Additional capacity and processing optimizations have been implemented across the inventory processing workflow and are producing positive results. Backlog recovery has accelerated significantly, resulting in a substantial reduction in overall backlog levels.

Technical teams continue to closely monitor processing activity, backlog recovery progress, and overall service stability while validating the effectiveness of the implemented improvements and ensuring processing continues to normalize as expected.
Aug 27, 02:26 PDT
Update - Technical teams continue to investigate the intermittent inventory processing delays affecting some customers. Recovery efforts remain ongoing, and inventory processing continues as technical teams work through the remaining delayed inventory backlog.

To support recovery, additional capacity and processing optimizations have been implemented across the inventory processing workflow. Technical teams continue to monitor processing activity, backlog recovery, and overall service stability while validating the impact of these changes.

Investigation into the underlying cause remains ongoing. While the backlog continues to decrease, technical teams are continuing to analyze the intermittent processing behaviour observed during the incident and validate long-term service stability.

We will continue to provide updates as recovery progresses.
Aug 26, 14:05 PDT
Update - Technical teams have implemented additional capacity changes as part of ongoing recovery efforts. Following these changes, backlog recovery continues to progress and technical teams are observing a reduction in processing errors.

Technical teams continue to monitor service stability and investigate the underlying cause of the incident.

We will continue to provide updates as recovery progresses.
Aug 25, 18:30 PDT
Update - Technical teams continue to monitor recovery and validate service stability. Inventory processing remains active, and recovery efforts continue as remaining delayed inventory is processed.

Investigation into the underlying cause remains ongoing. Technical teams continue to review the factors that contributed to the incident while monitoring processing activity and overall service health.

We will provide further updates as more information becomes available.
Aug 25, 12:05 PDT
Update - Technical teams continue to observe a steady reduction in backlog levels while closely monitoring overall service stability. Investigation into the underlying cause remains in progress. We will continue to provide updates as additional information becomes available.
Aug 25, 03:00 PDT
Monitoring - Recovery continues to progress, with inventory processing activity returning to expected levels for previously impacted customers. Technical teams are observing a continued reduction in backlog levels and are actively monitoring service stability.

Investigation into the underlying cause remains ongoing. Current analysis is focused on several potential contributing factors identified during the affected period, while technical teams continue to validate recovery and monitor for any remaining impact.
Aug 24, 14:21 PDT
Identified - Technical teams have performed targeted service recovery actions and are observing inventory processing resume for previously affected customers, with backlog levels decreasing.

Investigation remains ongoing as technical teams continue to monitor recovery and assess the underlying cause. While progress has been observed, teams are continuing to validate service stability and monitor for any remaining impact.

We will provide further updates as more information becomes available.
Aug 24, 09:38 PDT
Update - Technical teams have identified that inventory processing behavior varies across affected customers. While inventory continues to be processed for some customers, others are experiencing significantly reduced processing rates or inventory that is not progressing through normal processing workflows.

Technical teams have also identified service availability errors affecting some inventory upload attempts and are actively investigating the scope of impact and underlying cause. Analysis of affected organizations and processing activity remains ongoing. Further updates will be provided as more information becomes available.
Aug 24, 07:57 PDT
Investigating - Incident Description: We are investigating an issue affecting inventory processing within Flexera One IT Asset Management in North America. Customers may experience delays in inventory processing and delayed availability of updated inventory data within the platform.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and reviewing inventory processing activity across the affected service. We are working to identify the cause of the processing delays and restore normal processing. Further updates will be provided as more information becomes available.
Aug 24, 06:04 PDT
Scheduled Maintenance: Flexera One - IT Visibility - US
Completed - The scheduled maintenance has been completed.
Aug 27, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:30 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the US production environment for two hours starting at the time below:

Dates/Times:
IST: Aug 27 12:00
UTC: Aug 27 06:30
PDT: Aug 26 23:30
CEST: Aug 27 08:30
AEST: Aug 27 16:30

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Aug 24, 07:04 PDT

Aug 26, 2026

Scheduled Maintenance: Flexera One - IT Visibility - EU
Completed - The scheduled maintenance has been completed.
Aug 26, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:15 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the EU production environment for two hours starting at the time below:

Dates/Times:
IST: Aug 26 21:45
UTC: Aug 26 16:15
PDT: Aug 26 09:15
CEST: Aug 26 18:15
AEST: Aug 27 02:15

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Aug 24, 07:05 PDT
Scheduled Maintenance: Flexera One - IT Visibility - APAC
Completed - The scheduled maintenance has been completed.
Aug 26, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 08:00 PDT
Scheduled - Flexera will be performing maintenance on IT Visibility in the APAC production environment for two hours starting at the time below:

Dates/Times:
IST: Aug 26 20:30
UTC: Aug 26 15:00
PDT: Aug 26 08:00
CEST: Aug 26 17:00
AEST: Aug 27 01:00

During the scheduled maintenance period, all customer-facing pages will remain accessible. However, please note that IT Visibility data API access might be unavailable briefly.
Aug 24, 07:06 PDT

Aug 25, 2026

Spot - Service Degradation
Postmortem - Read details
Sep 2, 13:42 PDT
Resolved - Our investigation determined that an internal service responsible for monitoring and resource state management became unresponsive, which contributed to the issues reported during the incident, including instances remaining in a Resuming state longer than expected, resource state discrepancies, and under-capacity alerts.

Our technical teams performed recovery actions, including restarting the affected service, and have since observed stable service operation. Following validation and monitoring, we have confirmed that affected services have returned to normal operation.

This incident is now considered resolved. A post-incident review is ongoing, and we will continue to evaluate opportunities for improvement.
Aug 25, 22:57 PDT
Monitoring - We are continuing to observe stable service behavior across the affected areas, and the previously reported symptoms are no longer being observed. Our technical teams are closely monitoring the environment and validating service stability across affected customer workloads.We will continue to monitor and provide a further update once monitoring activities are complete or if additional information becomes available.
Aug 25, 21:41 PDT
Update - Our technical teams are observing early signs of recovery and are actively monitoring service behavior while validating the impact across affected customer workloads.

Investigation and recovery efforts remain ongoing. We will continue to provide updates as we learn more and confirm service stability.
Aug 25, 21:23 PDT
Investigating - Incident Description:
 We are investigating an issue affecting portions of the Spot platform. Customers may experience instances remaining in a Resuming state longer than expected, under-capacity alerts, and discrepancies between resource status information displayed in Spot and AWS. In some cases, customers may observe differences between the status shown in the Spot console and the actual status reported by AWS for affected resources. Our technical teams are actively investigating the scope and impact of the issue.

Priority: P2

Restoration Activity:
 Our technical teams are actively investigating the issue and assessing its impact across affected services and customer workloads. Current efforts are focused on identifying the underlying cause, validating the full scope of customer impact, and restoring normal service behavior. Further updates will be provided as more information becomes available.
Aug 25, 20:44 PDT

Aug 24, 2026

Scheduled Maintenance - Software Vulnerability Research
Completed - The scheduled maintenance has been completed.
Aug 24, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 22:30 PDT
Scheduled - Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).
Software Vulnerability Research will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-08-24 00:30 – 02:30
PDT: 2026-08-23 22:30 – 00:30
UTC: 2026-08-24 05:30 – 07:30
AEST: 2026-08-24 15:30 – 17:30
IST: 2026-08-24 11:00 – 13:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Aug 21, 07:06 PDT

Aug 23, 2026

Aug 22, 2026

Scheduled maintenance - Snow Atlas - Australia region
Completed - The scheduled maintenance has been completed.
Aug 22, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 13:00 PDT
Scheduled - Maintenance will be performed on Snow Atlas production cluster across Australia-hosted environments as part of the database migration activity.

Impact:
Applications using the respective database cluster may experience temporary unavailability or intermittent service interruptions during the migration. Once the migration is completed, services are expected to resume normal operation.

Dates/Times:

IST: August 22, 01:30 AM - August 23, 7:30 AM
UTC: August 21, 08:00 PM – August 23, 02:00 AM
EDT: August 21, 04:00 PM – August 22, 10:00 PM
Sweden Time (CEST): August 21, 10:00 PM – August 23, 04:00 AM
AEST: August 22, 06:00 AM – August 23, 12:00 PM
PDT: 21 August, 1:00 PM - 22 August, 7:00 PM
Aug 9, 22:25 PDT
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