Identified - Our investigation remains ongoing, and recent testing has shown that the previously deployed hotfix has not fully resolved the issue.
To address this, our teams have developed and deployed an updated hotfix to a validation environment, where additional testing and verification activities are currently underway. The investigation has narrowed the scope of the issue, and teams are actively working to identify the remaining factors contributing to the behaviour.
We remain focused on implementing a permanent resolution and will continue to provide updates as progress is made.
Sep 16, 2026 - 01:15 PDT
To address this, our teams have developed and deployed an updated hotfix to a validation environment, where additional testing and verification activities are currently underway. The investigation has narrowed the scope of the issue, and teams are actively working to identify the remaining factors contributing to the behaviour.
We remain focused on implementing a permanent resolution and will continue to provide updates as progress is made.
Sep 16, 2026 - 01:15 PDT
Monitoring - The hotfix has been successfully deployed to the production environment. Our teams are currently validating the results and closely monitoring the service to ensure continued stability and performance.
Sep 15, 2026 - 04:15 PDT
Sep 15, 2026 - 04:15 PDT
Update - Our teams have successfully completed testing and validation of the hotfix designed to address the identified issue. The hotfix is now ready to be deployed to the production environment. Our technical teams are currently working to implement the fix in the production environment.
Following deployment, we will continue to closely monitor the service to ensure stability and expected performance. We will provide additional updates as progress is made.
Sep 15, 2026 - 02:34 PDT
Following deployment, we will continue to closely monitor the service to ensure stability and expected performance. We will provide additional updates as progress is made.
Sep 15, 2026 - 02:34 PDT
Update - Our teams have completed the hotfix development and successfully merged the changes . We are currently coordinating the deployment activities required to implement the fix in the production environment. Our teams are actively working to move the fix through the next stage as quickly as possible.
We will provide another update when additional progress has been made.
Sep 14, 2026 - 02:49 PDT
We will provide another update when additional progress has been made.
Sep 14, 2026 - 02:49 PDT
Update - Our teams continue to make progress toward implementing a permanent resolution. During the validation process, additional issues were identified that required further review and remediation before the fix could be safely deployed.
Current investigations indicate that these validation findings do not appear to be related to the planned fix itself. The hotfix has since been rebuilt, and our teams are continuing validation and additional testing to ensure the solution can be deployed safely and effectively.
We will provide a further update as validation progresses .
Sep 13, 2026 - 02:09 PDT
Current investigations indicate that these validation findings do not appear to be related to the planned fix itself. The hotfix has since been rebuilt, and our teams are continuing validation and additional testing to ensure the solution can be deployed safely and effectively.
We will provide a further update as validation progresses .
Sep 13, 2026 - 02:09 PDT
Update - Our teams continue to make progress toward implementing a permanent resolution. During the validation process, issues were identified that require further review and remediation before the fix can be safely deployed. As a result, the validation timeline has been extended while the team works through these findings and completes the necessary testing.
We will continue to provide updates as significant progress is made and additional information becomes available.
Sep 11, 2026 - 21:57 PDT
We will continue to provide updates as significant progress is made and additional information becomes available.
Sep 11, 2026 - 21:57 PDT
Update - Our teams continue to progress through the validation phase for the proposed hotfix. Given the scale and complexity of the affected processing workflows, the validation activities are expected to take additional time to ensure the solution addresses the issue effectively.
We are closely monitoring progress and will provide further updates as validation continues and more information becomes available.
Sep 11, 2026 - 08:20 PDT
We are closely monitoring progress and will provide further updates as validation continues and more information becomes available.
Sep 11, 2026 - 08:20 PDT
Identified - Our teams have identified the underlying cause of the issue and developed a targeted hotfix to address it. The hotfix is currently undergoing comprehensive validation to confirm its effectiveness and ensure service stability. Upon successful completion of validation, the fix will be deployed to the affected environments.
We will continue to provide updates as progress is made and additional information becomes available.
Sep 11, 2026 - 03:34 PDT
We will continue to provide updates as progress is made and additional information becomes available.
Sep 11, 2026 - 03:34 PDT
Investigating - Incident Description: We are investigating an issue affecting inventory .zip file processing for a subset of our customers using Flexera One IT Asset Management in the EU and APAC regions. Affected customers may experience issues with inventory .zip file processing. Inventory upload tasks may remain in an "In Progress" state for an extended period before eventually timing out, which may result in delays to inventory processing and data updates within Flexera One IT Asset Management.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and analysing inventory processing activity in the affected environments. Efforts are focused on identifying the root cause of the processing failures and implementing remediation as quickly as possible. We will continue to provide updates as additional information becomes available.
Sep 11, 2026 - 00:47 PDT
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and analysing inventory processing activity in the affected environments. Efforts are focused on identifying the root cause of the processing failures and implementing remediation as quickly as possible. We will continue to provide updates as additional information becomes available.
Sep 11, 2026 - 00:47 PDT
About This Site
Welcome to the Flexera System Status Dashboard. This page provides current availability information on our cloud products.
Sign up to receive service interruption and/or maintenance notifications. If you are experiencing a real-time, operational issue with a service not described below, contact our Support Team.
All times are displayed in the Pacific Time Zone.
Flexera One - IT Asset Management - North America
Operational
IT Asset Management - US Beacon Communication
Operational
IT Asset Management - US Inventory Upload
Operational
IT Asset Management - US Login Page
Operational
IT Asset Management - US Batch Processing System
Operational
IT Asset Management - US Business Reporting
Operational
IT Asset Management - US SaaS Manager
Operational
IT Asset Management - US Restful APIs
Operational
Flexera One - IT Asset Management - Europe
Degraded Performance
IT Asset Management - EU Beacon Communication
Operational
IT Asset Management - EU Inventory Upload
Degraded Performance
IT Asset Management - EU Login Page
Operational
IT Asset Management - EU Batch Processing System
Operational
IT Asset Management - EU Business Reporting
Operational
IT Asset Management - EU SaaS Manager
Operational
IT Asset Management - EU Restful APIs
Operational
Flexera One - IT Asset Management - APAC
Degraded Performance
IT Asset Management - APAC Beacon Communication
Operational
IT Asset Management - APAC Inventory Upload
Degraded Performance
IT Asset Management - APAC Login Page
Operational
IT Asset Management - APAC Batch Processing System
Operational
IT Asset Management - APAC Business Reporting
Operational
IT Asset Management - APAC SaaS Manager
Operational
IT Asset Management - APAC Restful APIs
Operational
Flexera One - IT Visibility - North America
Operational
IT Visibility US
Operational
Flexera One - IT Visibility - Europe
Operational
IT Visibility EU
Operational
Flexera One - IT Visibility - APAC
Operational
IT Visibility - APAC
Operational
Flexera One - Cloud Management - North America
Operational
Cloud Cost Optimization - US
Operational
Cloudscape
Operational
Flexera One - Cloud Management - Europe
Operational
Cloud Cost Optimization - EU
Operational
Flexera One - Cloud Management - APAC
Operational
Cloud Cost Optimization - APAC
Operational
Flexera One - Cloud License Management - North America
Operational
Cloud License Management - US
Operational
Flexera One - Cloud License Management - Europe
Operational
Cloud License Management - EU
Operational
Flexera One - Cloud License Management - APAC
Operational
Cloud License Management - APAC
Operational
Flexera One - Cloud Commitment Management
Operational
Cloud Commitment Management - US
Operational
Flexera One – APIs – North America
Operational
api.flexera.com
Operational
beta.api.flexera.com
Operational
Flexera One – APIs – Europe
Operational
api.flexera.eu
Operational
beta.api.flexera.eu
Operational
Flexera One – APIs – APAC
Operational
api.flexera.au
Operational
Flexera One - SBOM Management - North America
Operational
SBOM Management API - US
Operational
SBOM Management SCA Data Library API - US
Operational
Snow Atlas
Operational
Snow Atlas - America
Operational
Snow Atlas - Australia
Operational
Snow Atlas - Europe
Operational
Snow Atlas - UK South
Operational
Snow Atlas API - Australia
Operational
Snow Atlas API - America
Operational
Snow Atlas API - Europe
Operational
Snow Atlas
Operational
Snow Atlas API - UK South
Operational
Spot
Operational
Spot UI
Operational
Spot API
Operational
Spot Website
Operational
Legacy Cloud Management
Operational
Automation
Operational
Cloud Management Dashboard - Shard 3
Operational
Cloud Management Dashboard - Shard 4
Operational
Self-Service - Shard 3
Operational
Self-Service - Shard 4
Operational
Software Vulnerability Manager
Operational
Software Vulnerability Manager Web Portal
Operational
Software Vulnerability Manager Agent Interface
Operational
CloudCheckr
Operational
CloudCheckr US region
Operational
CloudCheckr - EU (European Region)
Operational
CloudCheckr - AU (Australia & New Zealand region)
Operational
CloudCheckr GOV region
Operational
CloudCheckr Federal
Operational
Chaos Genius
Operational
Chaos Genius App UI
Operational
Chaos Genius API
Operational
Chaos Genius Website
Operational
Chaos Genius Blog
Operational
Technopedia
Operational
Technopedia
Operational
Software Vulnerability Research
Operational
Flexera Community
Operational
Flexera Documentation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Software Vulnerability Research Sep 16, 2026 22:30 - Sep 17, 2026 00:30 PDT
Flexera will be performing Scheduled Maintenance on Software Vulnerability Research (SVR).
Software Vulnerability Research will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-09-17 00:30 – 02:30
PDT: 2026-09-16 22:30 – 2026-09-17 00:30
UTC: 2026-09-17 05:30 – 07:30
AEST: 2026-09-17 15:30 – 17:30
IST: 2026-09-17 11:00 – 13:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Sep 14, 2026 - 21:11 PDT
Software Vulnerability Research will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-09-17 00:30 – 02:30
PDT: 2026-09-16 22:30 – 2026-09-17 00:30
UTC: 2026-09-17 05:30 – 07:30
AEST: 2026-09-17 15:30 – 17:30
IST: 2026-09-17 11:00 – 13:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Research during this period.
Posted on Sep 14, 2026 - 21:11 PDT
Scheduled Maintenance: Flexera One - IT Visibility - APAC Sep 18, 2026 19:00 - Sep 19, 2026 19:00 PDT
Flexera will be performing scheduled maintenance in the APAC production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 18 07:00 pm - September 19 07:00 pm
CDT: September 18 09:00 pm - September 19 09:00 pm
CEST: September 19 04:00 am - September 20 04:00 am
AEST: September 19 12:00 pm - September 20 12:00 pm
UTC: September 19 02:00 am - September 20 02:00 am
EDT: September 18 10:00 pm - September 19 10:00 pm
IST: September 19 07:30 am - September 20 07:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:07 PDT
Dates/Times:
PDT: September 18 07:00 pm - September 19 07:00 pm
CDT: September 18 09:00 pm - September 19 09:00 pm
CEST: September 19 04:00 am - September 20 04:00 am
AEST: September 19 12:00 pm - September 20 12:00 pm
UTC: September 19 02:00 am - September 20 02:00 am
EDT: September 18 10:00 pm - September 19 10:00 pm
IST: September 19 07:30 am - September 20 07:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:07 PDT
Scheduled Maintenance: Flexera One - IT Visibility - EU Sep 18, 2026 21:00 - Sep 19, 2026 21:00 PDT
Flexera will be performing scheduled maintenance in the EU production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 18 09:00 pm - September 19 09:00 pm
CDT: September 18 11:00 pm - September 19 11:00 pm
CEST: September 19 06:00 am - September 20 06:00 am
AEST: September 19 02:00 pm - September 20 02:00 pm
UTC: September 19 04:00 am - September 20 04:00 am
EDT: September 19 12:00 am - September 20 12:00 am
IST: September 19 09:30 am - September 20 09:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:05 PDT
Dates/Times:
PDT: September 18 09:00 pm - September 19 09:00 pm
CDT: September 18 11:00 pm - September 19 11:00 pm
CEST: September 19 06:00 am - September 20 06:00 am
AEST: September 19 02:00 pm - September 20 02:00 pm
UTC: September 19 04:00 am - September 20 04:00 am
EDT: September 19 12:00 am - September 20 12:00 am
IST: September 19 09:30 am - September 20 09:30 am
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:05 PDT
Scheduled Maintenance - Software Vulnerability Manager Sep 18, 2026 22:30 - Sep 19, 2026 02:30 PDT
Flexera will be performing Scheduled Maintenance on Software Vulnerability Manager.
Software Vulnerability Manager will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-09-19 00:30 – 04:30
PDT: 2026-09-18 22:30 – 2026-09-19 02:30
UTC: 2026-09-19 05:30 – 09:30
AEST: 2026-09-19 15:30 – 19:30
IST: 2026-09-19 11:00 – 15:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Posted on Sep 14, 2026 - 20:44 PDT
Software Vulnerability Manager will be unavailable for two hours starting at the time below:
Dates/Times:
CDT: 2026-09-19 00:30 – 04:30
PDT: 2026-09-18 22:30 – 2026-09-19 02:30
UTC: 2026-09-19 05:30 – 09:30
AEST: 2026-09-19 15:30 – 19:30
IST: 2026-09-19 11:00 – 15:00
As a result of this maintenance work, customers will be unable to access Software Vulnerability Manager during this period.
Posted on Sep 14, 2026 - 20:44 PDT
Scheduled Maintenance: Flexera One - IT Visibility - NAM Sep 19, 2026 07:00 - Sep 20, 2026 07:00 PDT
Flexera will be performing scheduled maintenance in the North America (NAM) production environment to support upcoming platform enhancements. The maintenance window will begin at the times listed below and is expected to last up to 24 hours.
Dates/Times:
PDT: September 19 07:00 am - September 20 07:00 am
CDT: September 19 09:00 am - September 20 09:00 am
CEST: September 19 04:00 pm - September 20 04:00 pm
AEST: September 20 12:00 am - September 21 12:00 am
UTC: September 19 02:00 pm - September 20 02:00 pm
EDT: September 19 10:00 am - September 20 10:00 am
IST: September 19 07:30 pm - September 20 07:30 pm
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:03 PDT
Dates/Times:
PDT: September 19 07:00 am - September 20 07:00 am
CDT: September 19 09:00 am - September 20 09:00 am
CEST: September 19 04:00 pm - September 20 04:00 pm
AEST: September 20 12:00 am - September 21 12:00 am
UTC: September 19 02:00 pm - September 20 02:00 pm
EDT: September 19 10:00 am - September 20 10:00 am
IST: September 19 07:30 pm - September 20 07:30 pm
During the scheduled maintenance period, services will remain available. However, reporting functionality may experience degraded performance, including slower-than-normal report loading times.
Additionally, there may be a brief period, during which some reports may be temporarily unavailable or may display incomplete or inaccurate data while maintenance activities transition between platform environments.
Our teams will closely monitor the platform throughout the maintenance window to minimize customer impact and ensure services continue operating as expected.
Posted on Sep 10, 2026 - 03:03 PDT
